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This privacy policy sets out how Springfield Clock Shop uses and protects any information that you give Springfield Clock Shop when you use this website. Springfield Clock Shop is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Springfield Clock Shop may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 26th of September, 2015.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping; We may use the information to improve our products and services; We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

Security

We are PCI Compliant. We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about our website or products only. You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you or if you believe that any information we are holding on you is incorrect or incomplete, please contact us.

Thank You and Stay Safe.

Shipping Policy

We offer free shipping on all single or combined purchases over $75 within the continental (48 States) U.S. and an adult signature is required for all shipments.If you need to know if your clock is located at our shop, please e-mail us before placing an order.

All novelty (California Clock Company and NJCroce) orders are shipped free by USPS Priority Mail

All Rhythm clocks are shipped by FedEX Home Delivery and require an adult signature. If you need to know if a clock is in stock, please call us at 217-544-0840.

Orders placed before 4PM(CST) on a FedEX business day are shipped same day. After 4PM(CST), Next Business day. You will soon receive your receipt with tracking # via e-mail.

Out-of-Stock Rhythm orders, please allow 5 business days processing.

A few in-stock small clocks may be shipped by U.S. Postal Service and require an adult signature.

Howard Miller orders are drop shipped directly from Howard Miller. Please allow 2-3 business days processing time. You will soon receive a receipt to your e-mail address. When we receive the UPS tracking # from Howard Miller for your clock(s) shipment, we will update your receipt and email it to you.

All Grandfather clocks and Curio Cabinets; please allow 3 business days processing and up to five days shipping time. They are shipped by CEVA freight directly from the Howard Miller warehouse. CEVA will contact you directly en route to arrange the delivery date and time that is best for you. Please inspect your item before accepting and signing for your item.